Privacy Policy

When you submit an enquiry through our website, we collect:

• Your name, email address, and phone number
• Your location or postcode and details about your building, construction or property improvement project
• Your preferred contact time, if provided
• Your property address (if relevant to the project)
• Any additional information you provide in your enquiry
• Technical information including your IP address, browser type, and device information

We use your personal information to:

• Respond to your enquiry and understand your building, construction or property improvement requirements
• Prepare quotations, arrange site visits and manage work agreed with David Jones’s business
• Communicate with you about your enquiry and agreed work
• Comply with legal and regulatory obligations
• Improve our website and services

Legal Basis: We process enquiry information to take steps at your request before entering into a contract, and on the basis of our legitimate interests in responding to enquiries and operating David Jones’s business. Where processing relies on consent, such as optional analytics, you can withdraw that consent.

Project Enquiries: Information submitted through this website is handled on behalf of David Jones so that his business can respond, discuss your building or property improvement project, prepare a quotation and arrange any work you agree with him.

We do not sell your personal data or share it with third parties for marketing purposes.

Service Providers: We use third-party providers for website hosting and enquiry communications. The enquiry form submits information to Formspree for processing and delivery. These providers process information as needed to provide their services and are subject to applicable data protection obligations.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy:

• Active enquiries are retained for up to 12 months
• After 12 months, enquiries that have not progressed are archived or deleted
• You may request earlier deletion by contacting us
• Some information may be retained longer if required by law or for legitimate business purposes

You have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data we hold
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data (subject to legal requirements)
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact David Jones using the details below.

Essential cookies and storage are used to operate the website and remember your privacy preferences. Optional analytics and advertising-related storage are controlled through the cookie banner. Google Analytics helps us understand how visitors use the site when you allow analytics. You can reject non-essential cookies or change your choices using the cookie preferences control. Enquiry information is used to handle your project, not for third-party marketing.