Privacy Policy

Last updated: 19 March 2026

1. Introduction

Tone Vale Limited, trading as Taunton Construction ("we", "us", or "our"), is a building and construction company providing domestic and commercial building services across Taunton, Bridgwater, Wellington and Somerset.

This privacy policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

Tone Vale Limited trading as Taunton Construction

Howleigh Lane, Blagdon Hill, Taunton, TA3 7SW

Phone: 01823 585306

Email: info@tauntonconstruction.co.uk

2. Information We Collect

When you submit an enquiry through our website, we collect:

  • Your name, email address, and phone number
  • Details about your construction project
  • Your property address (if relevant to the project)
  • Any additional information you provide in your enquiry
  • Technical information including your IP address, browser type, and device information

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiry about construction services
  • Provide quotations and estimates for building work
  • Manage and deliver construction projects
  • Send you confirmation emails regarding your enquiry
  • Comply with legal and regulatory obligations
  • Improve our website and services

Legal Basis: We process your data based on your consent when you submit the enquiry form, and our legitimate interests in operating our construction business.

4. Data Sharing

We do not sell your personal data to third parties. We may share your information with:

  • Subcontractors and suppliers directly involved in your project
  • Professional advisors such as architects or structural engineers (with your consent)
  • Service providers for website hosting and email communications

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy:

  • Enquiries are retained for up to 12 months if no project proceeds
  • Project-related information is retained for 6 years for legal and warranty purposes
  • You may request earlier deletion by contacting us

6. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of Access: Request a copy of your personal data we hold
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data (subject to legal requirements)
  • Right to Restrict Processing: Request limitation on how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal data, including:

  • SSL/TLS encryption for data transmission
  • Secure database storage with access controls
  • Regular security reviews

8. Cookies

Our website uses essential cookies necessary for the website to function properly. We may also use analytics cookies to understand how visitors use our website.

9. Contact Us

For any questions about this privacy policy or to exercise your data protection rights, please contact:

Tone Vale Limited trading as Taunton Construction

Howleigh Lane, Blagdon Hill, Taunton, TA3 7SW

Phone: 01823 585306

Email: info@tauntonconstruction.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.